Disability Act 2006 & Arts Access Victoria Complaint Policy

Disability Act 2006

From 1st of July 2007, the Disability Act 2006 is the new law for people with a disability. One of the things the new law talks about is improving disability services through better ways of making and responding to complaints.

Click on the links below to download information sheets about the Disability Act in Plain English -

Plain English Version_Dis Act Info Sheet 9 – Complaints about disability services (pdf)

Plain English Version_Dis Act Info Sheet 10 – Disability Services Commissioner (pdf)

Arts Access Victoria Complaint Policy

Arts Access Victoria recognises the right of individuals to make a complaint against the services they receive from Arts Access Victoria and we are committed to the fair and quick resolution of all issues.

All complaints and disputes will be dealt with fairly, promptly in a professional and confidential manner, without retribution.

We will respond to all complaints as promptly as practical and without unreasonable delay (in most cases within 10 working days).

Click on the link below to download a copy of the Art Access Victoria Compliant Policy and Complaint Form →

Arts Access Victoria Complaint Policy (Word)

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