Contact Us

How to contact us

Visit our office at 222 Bank Street, South Melbourne VIC 3205

Arts Access Victoria is located on the ground floor of 222 Bank Street (cnr Fishley St), South Melbourne which is off Clarendon Street, just up from the South Melbourne Town Hall. At the entrance there is a ramp with handrails to our reception area, and our toilets are fully accessible for wheelchair users.

The AAV office is open from Monday to Friday (excluding public holidays), 9am to 5pm.

Call us on 03 9699 8299
Fax us on 03 9699 8868
Email us at
Contact us via National Relay Service: click to choose your preferred NRS access point, then ask for Arts Access Victoria at 03 92096777

Getting here


Route 1 (high-floor tram): stop 25, Park Street and Cecil Street (not an accessible stop)
Route 112 (high-floor tram): stop 128, Clarendon Street and Dorcas Street (not an accessible stop)
Route 96 (this is the only low-floor accessible tram that services South Melbourne): stop 127, South Melbourne Station (wheelchair accessible)


There is limited paid and free 1-hour and 2-hour parking (including disability parking spaces) available near our office, on Bank Street, Park Street, Cecil Street, Dorcas Street and Ferrars Street.
Click here to find out more about disabled parking in the City of Port Phillip.


The closest train stations are Southern Cross Station (~2kms) and Flinders Street Station (~2.5kms). From Southern Cross, you can connect to the 12 or 96 trams; from Flinders Street, you can connect to the 1 tram.

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